Terms & Conditions

These Terms govern your relationship with the operator of the website lincoln-au.com, operated under the brand name Lincoln Casino for Lincoln Casino, and set out the conditions under which you may access and use the gambling services offered on this site. These Terms are effective from 1 January 2026 and replace all previous versions applicable to Australian users.

Definitions

For the purposes of these Terms, the following definitions apply:

• "Website" means the online gambling site accessible at https://lincoln-au.com, including all sub-domains, mobile versions and related services provided in connection with Lincoln Casino.
• "Operator" means the entity or entities within the Deckmedia group (also referred to as Deckmedia/Slots Vendor group) that manage, control and operate Lincoln Casino via lincoln-au.com. The exact legal entity name, registration number, address and licensing details are not publicly specified and the Operator is treated as an offshore, self-regulated provider as at 2026.
• "Lincoln Casino" or "Brand" means the gambling brand under which the Website is promoted for Australian players, including any AU-specific mirrors or versions of the site referred to collectively as Lincoln Casino.
• "User" or "you" means any natural person who accesses, browses, registers for an account or otherwise uses the Website, whether or not they place any bets or wagers.
• "Player" means a User who has successfully registered an account on the Website and who deposits funds, places wagers, participates in games or accepts bonuses.
• "Account" means a personal, single-player account created by a User on the Website, through which that User accesses games, deposits and withdraws funds and participates in promotions.
• "Games" means all casino, slot, table, video poker and any other gambling or wagering products made available on the Website from time to time, whether provided directly by the Operator or by third-party software suppliers.
• "Bet" or "Wager" means any sum of real money or bonus funds staked by a Player on the outcome of a Game or event offered on the Website.
• "Bonus" means any promotional credit, free spins, free chips, cashback, tournament entry or other non-cash advantage granted to a Player under a promotion or loyalty offer, which may be subject to additional conditions and wagering requirements.
• "Bonus Funds" means any value credited to a Player's Account as a Bonus, which is separate from cash balance and may be restricted to certain Games or subject to wagering requirements before becoming withdrawable.
• "Wagering Requirements" means the total amount a Player must wager, expressed as a multiple of the Bonus amount, deposit amount or winnings, before associated funds become eligible for withdrawal.
• "Payment Method" means any supported deposit or withdrawal channel, including bank cards, e-wallets, bank transfers, vouchers and, where enabled, cryptocurrencies.
• "KYC" or "Know Your Customer" means identification and verification procedures undertaken by the Operator to confirm a Player's identity, age, residence, funding source and other information, typically via requested documents.
• "Prohibited Behaviour" means any conduct that breaches these Terms, including but not limited to fraud, abuse of Bonuses, collusion, use of automated tools, money laundering, offensive communication or circumvention of geographic or regulatory restrictions.
• "AU Laws" means all applicable laws and regulations of the Commonwealth of Australia and its States and Territories which may affect online gambling, including but not limited to the Interactive Gambling Act 2001 (Cth) and associated amendments.
• "Self-Excluded Player" means a Player who has requested temporary or permanent blocking of access to the Website in order to control their gambling activity.

Account Registration

Eligibility and Age Requirements

• Minimum age: Access to real-money gambling services on lincoln-au.com is strictly limited to individuals who are at least 18 years old, or older if the law in their place of residence sets a higher minimum gambling age.
• Legal capacity: By registering, you confirm that you:
  • Have full legal capacity to enter into binding contracts;
  • Are acting on your own behalf and not for any third party;
  • Are not listed on any self-exclusion register or subject to any legal gambling prohibition in your jurisdiction.
• Australian context: The Website is offered from an offshore environment and is not licensed in Australia. It is your responsibility to ensure that accessing and using the Website complies with the laws applicable to you. The Operator does not provide legal advice regarding AU gambling law.

Account Creation Process

1. Registration form: To open an Account, you must complete the online registration form, accurately providing requested details, which may include:
   • Full legal name;
   • Date of birth;
   • Residential address and country of residence;
   • Valid email address and contact telephone (if requested);
   • Preferred currency and other account preferences.
2. Email verification: After submitting the form, you may be required to verify your email by following a link sent to the address provided. The Operator may suspend or restrict unverified Accounts.
3. KYC and verification: The Operator may, at registration or at any later time (particularly before withdrawals), require KYC checks, which may include:
   • Government-issued photo ID (passport, driver licence or national ID);
   • Proof of address (utility bill, bank statement not older than three months);
   • Proof of ownership of Payment Methods used (e.g., card copy, e-wallet screenshot);
   • Additional information on the source of funds if considered necessary for risk or compliance purposes.
   Failure to provide accurate and complete KYC documentation may result in Account suspension, cancellation of Bonuses and/or refusal of withdrawals.

User Obligations and Account Security

• Accuracy of data: You must ensure that all information supplied during registration and throughout your relationship with the Operator is true, complete and up to date. You must promptly update any material changes (e.g., address, email).
• Single account policy: You may only hold one Account on the Website. Creation or use of multiple Accounts (including on behalf of third parties) is prohibited and may lead to closure of all related Accounts and forfeiture of balances and Bonuses.
• Login credentials: You are solely responsible for maintaining the confidentiality and security of your username, password and any other login details. You must:
  • Not share your credentials with any other person;
  • Not permit any third party to use your Account;
  • Immediately notify support at [email protected] of any suspected unauthorised access or security breach.
• Account use: All actions taken through your Account are deemed to be made by you. The Operator is not liable for any loss arising from unauthorised use of your Account resulting from your failure to keep credentials secure.
• Prohibited jurisdictions and AU considerations: The Operator may restrict or block registration from certain countries or regions for legal or commercial reasons. Although Australian players may access the Website as an offshore service, you acknowledge that:
  • The Operator is not regulated by Australian authorities;
  • Your participation may not benefit from Australian consumer or gambling protections;
  • You bear all risk arising from your use of offshore gambling services.

Betting & Gameplay Rules

General Rules for Placing Bets

• Account balance: You may place Bets only when you have sufficient cleared funds in your Account or available Bonus Funds, subject to applicable Bonus conditions. Bets exceeding your available balance will not be accepted.
• Minimum and maximum stakes: Each Game has its own minimum and maximum bet limits, displayed within the Game interface. The Operator may adjust these limits or set overall Account-level limits at its sole discretion.
• Game rules: The rules, payout tables and specific terms for each Game are incorporated into these Terms by reference. By participating in any Game, you confirm that you have read and understood the applicable rules as displayed in the Game client.
• Bet confirmation: A Bet is considered placed and accepted when it has been processed by the Operator's servers and appears in your Game or transaction history. Once accepted, a Bet normally cannot be cancelled or modified by you.
• Game outcome: Game results are determined by random number generators or other certified mechanisms supplied by the Operator and/or its software providers. The outcome displayed on the Operator's servers shall be final and binding.

Cancellation, Errors and Malfunctions

• Obvious errors (palpable errors): In the event of an obvious error in odds, payouts or Game functioning that is apparent to a reasonable Player, the Operator may:
  • Void the affected Bets and refund the original stake; or
  • Correct the error and settle Bets at the correct odds or rules.
• Malfunctions: If a Game or its underlying system malfunctions or becomes corrupted, all affected Bets may be voided. Balances will revert to the state prior to the malfunction, and any winnings resulting directly from the malfunction may be cancelled.
• Disconnections and interruptions: If your connection is interrupted during a Game:
  • The most recent Game state recorded on the Operator's servers will apply;
  • Completed Bets will remain valid and their results available upon reconnection;
  • Unresolved rounds will be settled according to the Game rules or may be voided if settlement is impossible.

Conduct in Live Casino, Chats and Multiplayer Environments

• Respectful behaviour: You must behave respectfully towards dealers, other Players and staff. The following are strictly prohibited:
  • Insults, threats, harassment or hate speech;
  • Discriminatory language based on race, gender, religion, nationality, disability or any other ground;
  • Obscene, defamatory or otherwise offensive content.
• Fraud and collusion: You must not:
  • Collude with other Players to gain an unfair advantage;
  • Use any external assistance tools, bots, scripts or automated systems;
  • Exploit software bugs or Game vulnerabilities ("bug abuse").
  The Operator may investigate suspicious patterns and suspend or close Accounts where fraudulent or abusive activity is suspected.
• Chat moderation: The Operator may monitor and moderate chats and live interactions. It may mute, restrict or terminate chat access or Account access for breaches of these rules, without obligation to give prior notice.
• Responsible gambling: You agree to play within your means and to use any responsible-gambling tools available on the Website (such as self-exclusion, deposit limits or cooling-off periods, if provided) to help manage your gambling behaviour.

Bonus Terms

General Bonus Conditions

• Promotional nature: All Bonuses offered on lincoln-au.com in relation to Lincoln Casino are discretionary, promotional benefits. The Operator may introduce, amend or withdraw Bonuses or promotions at any time.
• Bonus-specific rules: Each Bonus or promotion is subject to its own specific terms, including eligibility criteria, Bonus amounts, maximum winnings, Wagering Requirements, restricted Games and expiry dates. In case of conflict, the Bonus-specific terms prevail over general Bonus Terms.
• Eligibility limitations: The Operator may:
  • Restrict promotions to certain countries, currencies or player segments;
  • Limit particular offers to new Players or existing Players only;
  • Exclude Players suspected of Bonus abuse or irregular play.

Activation, Wagering and Timeframes

• Activation: A Bonus may require:
  • Entry of a Bonus code during deposit or in the cashier;
  • Opt-in via the promotions page;
  • Acceptance of specific promotional conditions in your Account interface.
  Failure to follow activation instructions may result in no Bonus being credited.
• Wagering Requirements: Unless stated otherwise:
  • Deposit Bonuses and free chip Bonuses generally carry Wagering Requirements expressed as a multiple (for example, 20x - 60x) of the Bonus amount, deposit amount or both;
  • Free spins winnings usually carry Wagering Requirements based on the winnings amount credited as Bonus Funds;
  • Only real-money wagers placed after Bonus activation count towards Wagering Requirements, and not all Games contribute equally (see "Prohibited and restricted Games" below).
• Time limits: Bonuses and associated Wagering Requirements must be completed within the period specified in the relevant promotional terms (for example, 7, 14 or 30 days from crediting). Unused Bonuses and any pending Bonus winnings may be removed after expiry.
• Maximum bet with Bonus Funds: The Operator may impose a maximum allowed bet per spin/round while a Bonus is active (for example, a fixed monetary cap or a percentage of the Bonus amount). Exceeding this limit can result in forfeiture of the Bonus and associated winnings.

Prohibited Games, Actions and Bonus Abuse

• Restricted Games: Certain Games or categories (including, but not limited to, some table games, progressive jackpots or low-risk strategies) may be excluded from Bonus play or contribute at a reduced rate (for example, slots 100%, roulette 10%, blackjack 10%, etc.). The Operator may update the contribution table from time to time.
• Prohibited play patterns: The following behaviours are considered Bonus abuse and may lead to cancellation of Bonuses and winnings and potential Account closure:
  • Low-risk betting strategies aimed solely at meeting Wagering Requirements with minimal risk;
  • Placing large bets with Bonus Funds followed by significantly reduced bets after large wins;
  • Delaying the outcome of a Game round (e.g., free spins or bonus features) initiated with Bonus Funds to a time after Wagering Requirements are met or the Bonus has expired;
  • Using multiple Accounts or acting in collusion to exploit promotions.
• Combining promotions: Unless explicitly permitted:
  • Only one active Bonus may be held at a time;
  • Bonuses cannot generally be stacked or combined across deposits;
  • Participation in a new promotion may require completion, forfeiture or expiry of any existing Bonus.
• Right to withhold or adjust: The Operator reserves the right to:
  • Refuse, withhold or withdraw any Bonus or promotion from any Player or group of Players;
  • Adjust account balances where Bonuses have been credited, calculated or applied incorrectly;
  • Deduct any Bonus and associated winnings if Bonus abuse is identified.

Payments & Withdrawals

Deposits

• Payment Methods: The Website supports various Payment Methods, which may include:
  • Debit and credit cards (subject to issuer and network rules);
  • E-wallets and online payment systems;
  • Bank transfers or vouchers;
  • Cryptocurrencies, if and when enabled.
  Availability may vary by country, currency and Player profile.
• Deposit limits and fees: Minimum and maximum deposit amounts depend on the chosen Payment Method and may be displayed in the cashier. The Operator may impose or adjust limits at its discretion. Third-party payment providers or banks may charge additional fees, which are your responsibility.
• Funding source: You must use Payment Methods that are in your own name. The Operator may request proof of ownership and may reject deposits made via third-party or anonymous accounts.
• Currency and exchange: Deposits are processed in the currency selected in your Account where supported. If a conversion is required, it will be performed at the prevailing rate used by the Operator or payment provider, and you bear any exchange-related costs.

Withdrawals

• General conditions: Withdrawals are subject to:
  • Successful completion of any applicable KYC procedures;
  • Fulfilment of Wagering Requirements on Bonuses, where applicable;
  • Compliance with these Terms, including fraud and risk checks.
• Withdrawal methods: Wherever possible, withdrawals will be processed via the same Payment Method used for deposit. If this is not feasible, the Operator may offer alternative methods, taking into account security and regulatory considerations.
• Limits and processing times:
  • Minimum and maximum withdrawal limits per transaction, day, week or month may apply, depending on your status and chosen Payment Method;
  • The Operator endeavours to review and process withdrawal requests within a reasonable timeframe (e.g., 24 - 72 hours), excluding any additional time required by payment providers or for KYC checks;
  • Delays may occur due to verification, public holidays, provider outages or other factors outside the Operator's control.
• Pending withdrawals: The Operator may allow you to cancel a pending withdrawal before processing. If cancelled, the funds will return to your playable balance, and any subsequent losses will not be refundable.

Refunds, Chargebacks and Bonus Reversals

• No obligation to refund: Deposits are generally non-refundable once used to place Bets. The Operator is under no obligation to accept requests for refunds of validly placed Bets or losses, except where required by applicable law.
• Chargebacks: If you initiate a chargeback or reversal of deposits:
  • The Operator may suspend or close your Account;
  • Any winnings or Bonuses derived from the disputed transactions may be voided;
  • The Operator may pursue recovery of outstanding amounts or damages.
• Bonus-related funds: If a Bonus is cancelled (for example, due to breach of Bonus Terms), the Operator may deduct the Bonus amount and any Bonus-derived winnings from your balance prior to completing withdrawals, subject to applicable law.

Limitation of Liability

Operator's Obligations

• Fairness of Games: The Operator aims to provide Games that operate fairly and in accordance with their published rules. Random number generators and software are supplied and maintained to industry standards; however, as the Operator is not regulated in Australia, no AU regulator has certified such systems.
• Accuracy of information: The Operator endeavours to ensure that information displayed on the Website, including Game rules, payout tables and account balances, is accurate. In the event of discrepancies, the data recorded on the Operator's servers will prevail.
• Service availability: The Operator seeks to maintain the availability and security of the Website but does not guarantee uninterrupted access or error-free operation.

Exclusions and Limitations

• Technical failures: To the maximum extent permitted by applicable law, the Operator is not liable for any loss, damage or expense arising from:
  • Failures of telecommunications or internet services;
  • Hardware or software failures on your device;
  • System errors, delays, interruptions or data corruption not directly caused by the Operator's wilful misconduct.
• Indirect and consequential loss: The Operator will not be liable for:
  • Loss of profits, revenue, opportunity, expected winnings or data;
  • Any indirect, consequential or special damages, even if foreseen or informed of the possibility.
• Maximum liability: Without limiting other provisions, where the Operator is found liable to you in connection with a particular Bet, Game or transaction, its maximum aggregate liability shall not exceed:
  • The amount of the stake on the Bet in question; or
  • The amount actually and demonstrably lost by you on the Game session directly related to the claim, whichever is lower.
• Australian law considerations: Certain consumer rights and guarantees may not be excluded under Australian law. Nothing in these Terms is intended to limit or exclude any non-excludable rights you may have under the Australian Consumer Law or other mandatory AU legislation. To the extent that any exclusion or limitation in these Terms is inconsistent with such rights, it shall be modified or severed to the minimum extent necessary while preserving the remaining Terms.

Intellectual Property Rights

Ownership of Content and Software

• Proprietary rights: All rights, title and interest in and to the Website, including but not limited to:
  • Software, source code and object code;
  • Designs, interfaces, layouts and look-and-feel;
  • Logos, trademarks, trade names and brand elements associated with Lincoln Casino and Lincoln Casino (when used in connection with lincoln-au.com);
  • Text, graphics, images, audio, video, animations and other content;
  are owned by the Operator, its affiliates, licensors or suppliers and are protected by copyright, trademark and other intellectual property laws.
• Limited licence: You are granted a limited, non-exclusive, non-transferable and revocable licence to access and use the Website and its Games for personal, non-commercial entertainment purposes only, in accordance with these Terms.

Restrictions on Use

• Prohibited acts: Without the prior written consent of the Operator, you must not:
  • Copy, reproduce, distribute, transmit, publicly display, modify, adapt, translate or create derivative works from any part of the Website or its content;
  • Reverse-engineer, decompile, disassemble or otherwise access the source code of any software associated with the Website, except to the extent permitted by non-excludable law;
  • Use any automated tool, spider, scraper or robot to access, monitor or copy any part of the Website;
  • Use the trademarks, trade names or logos of Lincoln Casino or Lincoln Casino other than for legitimate, personal use of lincoln-au.com.
• Third-party content: Certain Games and elements may be provided by third-party software providers. Such content is used under licence, and you acquire no rights therein other than the limited licence necessary to play the Games on the Website.

Privacy & Data Protection

The Operator processes personal data of Users and Players in connection with the operation of lincoln-au.com and provision of gambling services for Lincoln Casino. Collection, use, storage and disclosure of your personal data are governed by the Website's Privacy Policy, which forms an integral part of these Terms.

• You should carefully review the Privacy Policy made available on the Website before registering an Account or submitting any personal data.
• By using the Website, you consent to the processing of your personal data in accordance with the Privacy Policy and these Terms, including for purposes of:
  • Account creation and management;
  • Payment processing and fraud prevention;
  • KYC and responsible gambling checks;
  • Marketing communications where permitted by law and your preferences.
• The Operator will take reasonable technical and organisational measures to protect your data but, given the offshore and unregulated nature of the Operator in relation to AU, your data may not benefit from the same protections afforded under Australian privacy laws.

Changes to Terms

Amendment Procedure

• Right to amend: The Operator may modify, update or replace these Terms at any time, for reasons including but not limited to:
  • Changes in legal or regulatory requirements, including developments in AU Laws regarding offshore gambling;
  • Adjustments to business operations, Games or payment services;
  • Clarification of existing provisions or correction of errors.
• Notification: Material changes to these Terms will, where reasonably practicable, be communicated by one or more of the following methods:
  • Notification via email to the address registered in your Account;
  • On-site banners, pop-ups or messages upon login;
  • Updated "last updated" date at the top of the Terms page.
• Effective date: Unless otherwise specified, amended Terms take effect from the date indicated in the Terms. Continued use of the Website after the effective date constitutes your acceptance of the updated Terms.

Right to Discontinue Use

• If you do not agree with any amendment to these Terms, your sole and exclusive remedy is to:
  • Stop using the Website and cease placing Bets; and
  • Request closure of your Account and withdrawal of any available balance, subject to these Terms and any applicable legal or verification requirements.
• You are responsible for reviewing the Terms periodically to ensure you remain aware of any changes.

Termination & Suspension

Operator's Right to Suspend or Terminate

• Grounds for action: The Operator may suspend, restrict or terminate your Account, with or without prior notice, if:
  • You breach any provision of these Terms, including Bonus Terms or Betting Rules;
  • The Operator suspects fraud, collusion, money laundering or any Prohibited Behaviour;
  • Required KYC information or documents are not provided, are incomplete or are believed to be false;
  • Your use of the Website is considered to contravene applicable law or regulatory requirements, including AU Laws regarding online gambling;
  • There are chargebacks, payment disputes or indications of misuse of Payment Methods.
• Measures available: In connection with suspension or termination, the Operator may:
  • Block access to your Account and Games;
  • Freeze or withhold funds pending investigation;
  • Void Bets, cancel Bonuses and confiscate winnings obtained in breach of these Terms, subject to applicable law;
  • Report suspicious activity to relevant authorities or payment providers.

Player-Initiated Closure and Self-Exclusion

• Voluntary closure: You may request closure of your Account at any time by contacting customer support. The Operator will process such requests within a reasonable period, subject to settlement of any outstanding transactions.
• Self-exclusion: If responsible-gambling tools are available on the Website, you may request temporary or permanent self-exclusion. During the self-exclusion period, you must not attempt to open new Accounts or circumvent restrictions.

Refunding of Funds and Consequences of Termination

• Positive balances: Upon closure of your Account (whether by you or by the Operator), and subject to:
  • Completion of any pending investigations;
  • Verification of your identity and compliance with these Terms;
  • Deduction of any applicable chargebacks, fees or lawful set-offs;
  the Operator will pay out any remaining real-money balance using a mutually acceptable Payment Method, if lawful and feasible.
• Bonuses and winnings: Any active Bonuses and associated Bonus Funds generally expire upon Account closure and are not payable. Winnings derived from breaches of these Terms may be voided.
• Data retention: The Operator may retain your personal data and transaction history to the extent permitted or required by law, including anti-money-laundering and accounting rules.

Governing Law & Jurisdiction

Applicable Law

• Given that the Operator's exact legal entity and licensing jurisdiction are not publicly specified and the service is offered as an offshore, self-regulated casino, these Terms are construed in accordance with the laws of the jurisdiction in which the relevant Deckmedia group operating entity is incorporated or primarily conducts its business, as determined by the Operator from time to time.
• To the extent that mandatory provisions of the law of your country of residence (including Australia) apply and cannot be excluded by agreement, such provisions may also be relevant to your relationship with the Operator.

Dispute Resolution

• Internal complaints process:
  • If you have a complaint regarding the Website, a Game outcome, a transaction or these Terms, you should first contact customer support at [email protected] with full details, including your username and relevant screenshots or transaction IDs.
  • The Operator will use reasonable efforts to investigate and respond to your complaint in a timely manner.
• Escalation: If you are not satisfied with the outcome of the internal complaint process, you may request that the matter be escalated to a manager or relevant department within the Operator's organisation.
• Court or arbitration: In the absence of a specific, independent dispute resolution body mandated by a regulator, any unresolved dispute may ultimately be submitted to:
  • The competent courts of the jurisdiction referred to in the first paragraph of this section; or
  • An arbitration tribunal seated in that jurisdiction, if the Operator proposes arbitration and you agree in writing.
  Nothing prevents you from pursuing a claim in any court of competent jurisdiction, where permitted by applicable conflict-of-laws rules.

Contact Information

If you have questions about these Terms or wish to exercise any rights or make a complaint, you may contact the Operator for matters relating to Lincoln Casino via the following channels associated with lincoln-au.com:

• Website: https://lincoln-au.com
• Email (Customer Support - primary contact): [email protected]
• Telephone: not specified
• Mailing / legal address: not specified (the Operator is part of the Deckmedia group, operating offshore; no Australian office or address is provided as at 2026).

All correspondence regarding your Account, payments, technical issues, responsible gambling or legal matters relating to your use of lincoln-au.com should, in the first instance, be directed to the support email indicated above.